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Cisco 642-770 Exam -

Free 642-770 Sample Questions:

Q: 1
Which management process flow includes these elements?
- perform planned or unplanned upgrades
- install or configure network devices
- execute NRFU or operational validation tests
- set QOS policies and mechanisms
A. incident management
B. configuration management
C. change management
D. performance management
Answer: C

Q: 2
According to the ITTUS v3 framework, which event status is given the highest priority?
A. warning
B. information
C. exception
D. critical
Answer: C

Q: 3
Which native Solaris utility can be used to capture packet flaw data entering and exiting the network interface?
A. pcap
B. ethtool
C. snort
D. portspan
E. snoop
Answer: E

Q: 4
When a traceroute is executed, if a packet does not return within the expected timeout window, what is printed to the screen?
A. an exclamation point (!)
B. apenod (.)
C. an astensk (*)
D. Time Out
E. TTL expired
Answer: C

Q: 5
According to the ITIL ® v3 framework, what four benefits are realized from release management in the service transition process? (Choose four)
A. the opportunity to plan expenditure and resource requirements in advance
B. a structured approach to rolling out all new software or hardware, which is efficient and effective
C. changes to software are "bundled" together for one release, which minimizes the impact of changes on users
D. validation and acceptance of services by users before services are put in the production environment
E. testing before rollout, which minimizes incidents that affect users and requires less reactive support
F. certification of hardware used in rollout to meet criteria specified for the production environment
Answer: B, C, D, E

Q: 6
According to ITIL ® v3 framework, which of these is a standard change?
A. a pre-authorized change
B. a medium-impact change
C. a change that needs CAB authorization
D. a change that needs senior management approval
Answer: A

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